Quotation

P 248 And after they were jailed, things got only worse. At Walpole-Massachusetts's most riot-prone prison during the 1970s-officers intentionally flooded the cells and put insects in the prisoners' food. They forced inmates to lie face-down before they were allowed meals. Sometimes officers would tell prisoners they had a visitor... then the officer would say that he was just kidding. And so on. 'They thought these things would be how to get them to obey," Gilligan told me. 'But it did the exact opposite. It stimulated violence.' 'Literally every killer told you this?' I asked. 'It amazed me how universal it was,' Gilligan replied. 'Over decades.'